CLIA/MarketEaseOnline Information

FREE Email Marketing Tools for CLIA Members...

MarketEaseOnline - The most powerful email marketing program available in the travel industry today! The CLIA MarketEaseOnline program includes these FREE tools to help you accelerate your client marketing initiatives and generate more cruise bookings.

Where to Cruise Next? and TravAlert turn-key consumer email campaigns. Each month professionally designed emails containing great cruise offers branded for you will be automatically sent to your client list on your behalf. The client call-to-action is exclusively you. And you can be assured that neither CLIA nor the cruise lines will ever have access to your client list. The first Where to Cruise Next? email will be sent in January, to kick off wave season - so sign up today to participate!
MarketEaseOnline Email Tools. Also beginning in January, you'll have access to powerful new email marketing tools located in the Travel Agent Center of the CLIA website. The MarketEaseOnline Email Tools will allow you to create your own email campaigns at any time. You'll be able to choose from thousands of great cruise offers which are updated each day.

We recognize that you value your customers' data and protecting it is part of your business. We also know that as business professionals you know that marketing is essential to growing your business. With this tool you can maintain total control over your client data without ever having to send a file to a third-party for marketing. It doesn't matter if you're a single agent, a multi-user agency, or a host agency, MarketEaseOnline will work for you. All marketing can be done by you, the agent, at your convenience using MarketEaseOnline - at home, at the office, any where with an Internet connection!

CLICK HERE for the CLIA/MarketEaseOnline Enrollment form

Already a CLIA/MarketEaseOnline user? Click here to Login.

Not a CLIA member? Click here.

Features
MarketEaseOnline is your KEY to increased sales through marketing! Email marketing is a quick and easy way to reach today's travelers. Listed below is a comprehensive list of features included in the software.

Stress-Free - it's YOUR data and YOURS alone!
Maintain control of your own client list
Absolutely NO ONE has access to your data except you
NEVER the need to send your data to any 3rd Party for marketing
Market Anytime from Anywhere with Internet Access!
Works to market to your clients no matter what systems you use (regardless of CRMs, databases, GDS systems, etc.) - keeping all your client profiles within your control!
Design your own marketing promotions
Automatic specialized CLIA "Where to Cruise Next?" monthly campaigns sent to all "opt-in" clients
Suppliers offer targeted promotions
Use custom criteria for your marketing
Over 100 Preset marketing criteria and 25 customizable fields
Target market your clients using the criteria so you are sending them specials they are truly interested in!
Send UNLIMITED emails to your client list
All emails sent using your own email address so all replies are directed immediately back to you
Easy Import/Export Features
Clients can update "Opt-In" and Travel Interests themselves immediately within your database
Personalize your emails prior to sending with just a few clicks
Track the success of your email campaigns by viewing reports on open rates and click-throughs!
Add a client registration page on your website that updates your database and sends you an email indicating a new registration has occurred

CLICK HERE for the CLIA/MarketEaseOnline Enrollment form

Frequently Asked Questions:
MarketEaseOnline is your complete 100% Internet CRM answer to travel agency marketing.

Q: How do I get the CLIA MarketEaseOnline program for FREE?!!
A: MarketEaseOnline is absolutely FREE for CLIA registered members. There are NO quotas to meet EVER.

Q: Is my client list secure?
A: Absolutely NO ONE has access to your data except you. You'll never need to send your client list to a third party for marketing. Neither CLIA nor the cruise lines will ever see your data.

Q: Is there a maximum number of email specials I can send out monthly using the MarketEaseOnline Email Tool?
A: No, our goal is to give you unlimited marketing at no cost to you.

Q: Are the emails sent from my ISP?
A: No, all emails are sent from the MarketEaseOnline servers, thus you are not limited by your ISP.

Q: Since the emails are sent from MarketEaseOnline, will my clients see that they are from me?
A: Yes. Each email is customized to include your email address and specific agency information. The recipient sees the email as coming direct from you.

Q: Where will responses to the emails go when a client has a question?
A: Since the email was sent using your email address as the From/Reply To address, all inquiries will be returned direct to your email address.

Q: Are the emails sent to a group all at once?
A: Each email is personalized for the client so they are sent individually and there are no carbon copies.

Q: If I have outside agents can they also use this free marketing tool?
A: Yes. Each agent can be setup with their own "database" of information within MarketEaseOnline. They can enter their own agency information (such as agency name, contact info, logo, etc.) and use their own email address so all emails go out from them and responses come directly back to them.

Q: Can I add my logo to my email blasts?
A: Yes. You can customize the header and footer of the emails which can include your logo. Just email a copy of your logo to support@MarketEaseOnline.com and they will get it setup for you.

Q: Are there training sessions for MarketEaseOnline?
A: Yes indeed - contact info@MarketEaseOnline.com for a web training schedule. All training is done via webinars so you don't have to leave the comfort of your office!